Privacy Policy

Last updated: 5 July 2026

Introduction

This policy explains how we handle your information when you visit our website, place an order, or contact us. We're committed to being transparent and to processing your data lawfully, fairly, and only for the purposes described here.

Information we collect

We collect details you give us directly — your name, email, shipping address, phone, and any photos or messages you send for a custom order — along with order and payment information, and technical data (such as your IP address, device and browsing activity) gathered automatically as you use the site. We only ask for what we genuinely need.

How we use your information

We use your information to process and deliver orders, create your custom proofs, provide support, prevent fraud, improve our products and site, and — if you opt in — send you marketing you can unsubscribe from at any time.

Sharing your information

We share data only with the trusted providers who help us operate — payment processors, shipping carriers, and our ecommerce and analytics platforms — and only as needed to run the store. We never sell your personal information. We may disclose data where required by law.

Cookies

We use cookies and similar technologies to keep your cart working, understand how the site is used, and improve your experience. You can control cookies through your browser settings; disabling some may affect how the site works.

Data retention

We keep your information only as long as necessary to fulfil the purposes in this policy, including meeting legal, accounting and reporting obligations.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your data, or to object to certain processing. To exercise any of these, contact us using the details below and we'll respond within the timeframe required by law.

Security

We use industry-standard measures — including encrypted checkout — to protect your information. No method of transmission is ever 100% secure, but we work hard to safeguard your data.

Changes & contact

We may update this policy from time to time; the latest version will always live on this page. Questions or requests? Email hello@driftoutlines.com and we aim to respond within two business days.